Fit Range : the distance from the start of the collar to the first and last hole, illustrated below.

Width : shows how wide the collar will be against your dog’s neck.

To measure your dog's neck place a tape measure around the neck about midway down, and insert 1-2 fingers to allow for breathing space. The fit should be snug, but not constrictive. Record the measurement, find the corresponding fit range it falls between, and select this collar size.

Other tips

• Between sizes? We recommend the next size up
• If your dog is still growing choose a size where you can let the collar out by at least one hole
• Measuring your dog's current collar from buckle to hole used can be a useful guide to the size you require

Watch our two minute video:

Shipping

NEW ZEALAND : NZ$6 (incl rural)
FREE SHIPPING on orders $75 and over.
Delivery time 1-2 working days (+1 for rural).

AUSTRALIA : AU$10
Delivery time 3-9 working days.

REST OF WORLD
View rates and timeframes here.

During Covid-19 all courier services are contactless at both collection and delivery, with no signature required on receipt. Shipping delays.

Exchanges/Refunds

We offer a 21-day money-back guarantee. If you purchase the wrong size or change your mind, you can return within 21 days for an exchange or refund. You are responsible for return shipping costs so please choose carefully. Just ask if you need help.

Our refund and exchange policy has been updated for Covid-19 to recognise shipping challenges. This amended policy applies to all purchases made at Alert Level 3 & 4. Our standard return policy applies for all orders placed during Alert Level 2. View the updated policy.